How do you verify suppliers?
We conduct factory audits, check licenses, and review production history to ensure reliability.
Can I get samples before bulk orders?
Yes, we arrange samples for approval - you only pay shipping and sample costs.
Can you produce items with my designs?
Absolutely. We handle design, prototyping, and manufacturing tailored to your specs.
WhatтАЩs the MOQ for custom products?
MOQs vary by product, but we negotiate with suppliers for smaller quantities when possible.
How do you ensure product quality?
Our 3-stage inspections cover materials, production, and final goods before shipment.
What if defects are found after delivery?
We mediate with suppliers to replace/refund defective items promptly.
What are my shipping options?
Air (fast), sea (economical), or express (DHL/ UPS/ FedEx) - we recommend the best for your needs.
Who handles import taxes?
Buyers typically cover taxes, but we provide shipping documents to simplify clearance.
Are your fees transparent?
Yes, quotes include product, shipping, and service fees with no hidden costs.
What payment terms do you accept?
30% deposit, 70% before shipment. We accept wire transfer, PayPal, or L/C.